Hauliers and Hirers' Responsibilities

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As haulage operators, the responsibilities of the company are as follows:
  • To accept the request of transport and to ensure all relevant documents, payments, releases and approvals have been obtained.
  • To collect the container from where it is stored (port or depot) and deliver it to the address or destination according to the time stipulated by the hirer.
  • If no date or time is stipulated, the haulier may have it delivered within 48 hours.
  • To ensure the safety of the cargo and container during custody by haulier, his employee or agent assigned.
Responsibilities of hirer, user or cargo owners:
  • Responsibilities of either party is stated in the Conditions of Carriage and Tariff usually issued by a haulage operator, which is made available on request by the user or his agent.
  • To receive the cargo in good order, check, seals and accept.
  • To unstuff the container or unload the cargo as soon as possible and if possible within contractual period of 2 hours.
  • To inform the haulier about the readiness of the container for collection.
The requirement to be a container haulier, based on practice are:
  • Financially sound and strong to invest in capital equipment such as prime mover, trailers, depots, workshops and other requirements.
  • Willing to operate around the clock - 24 hours a day for 365 days a year.
  • Equipment used by a container haulier are mainly prime movers and trailers. These equipments must meet specific minimum standards for safe and secure haulage of laden containers.
  • These equipment are to be inspected and approved by the Road Transport Department. These approvals today, are based on the inspection reports conduct by Pusat Pemeriksaan Kenderaan Berkomputer (Puspakom), the privatized vehicle inspection company appointed by the government.

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